Greg is a globally experienced Senior Leader, Leadership Coach, Mentor and Advisor.

A frontline performance improvement expert in organisations of all sizes and complexities. His area of specialisation is translating business plans and strategy into highly effective frontline execution.

Using a holistic approach to practically align and streamline business strategy and execution by improving business processes and developing frontline management and leadership capability.

A natural communicator and change agent, Greg is as at home working with senior leaders as his is with frontline staff, a combination that enables him to quickly translate and align high level business requirements with what is required at the frontline to meet customer expectations.

Greg works closely with organisations to create practical Leadership Operating Rhythms and Frameworks that are truly focussed on driving customer value aligned with the organisation’s strategy and culture.

The results speak for themselves, delivering a demonstrable improvement in service, quality, and bottom-line performance with an increase in operations leadership capability and employee engagement and morale.

He is an innovative problem solver, facilitator and thought leader who brings ‘hands on’ frontline leadership, consulting and senior and small business management experience from a range of industries; including Financial Services, Retail (multi-site and online), Insurance downstream Oil & Gas, Facilities Management, Mining, Healthcare, and mentoring SMEs.

Greg’s focus is on developing frontline Leadership Capability as the primary driver for developing high performing teams, with this comes the ability to assist organisations develop more efficient and effective business and management processes.

His motivation and satisfaction come from helping people, organisations, and teams become the best they can be.

Key Capabilities:

·      Transformation and Change Leadership: Natural communicator with the ability to inspire, engage and influence others. Building rapport at all organisational levels.  

·      Strategic thinking and problem solving, forming insights for improving the customer experience strategy execution.

·      Developing leadership capability and creating leadership operating rhythms tailored to the needs of the organisation, customers, and individuals alike. 

·      Innovative problem solver. Always looking to iterate and innovate change with a curious and enquiring mind. A lateral thinker prepared to challenge traditional thinking and the status quo.